Websites and operations for plumbing and HVAC companies. A site built from what your callers actually ask for. A phone that is always answered, as your shop. Every lead in one CRM, none of them lost. A handful of companies at a time, done properly.
Wasn't sure about a robot answering my phone. Then it caught a water heater job at 8:40 on a Sunday while I was at my kid's game.
August I get forty calls a day. Half of them used to die in voicemail. Now they're all sitting in my texts by the time I'm off the ladder.
Door came off the track at eleven at night, guy's car stuck inside. I had his name and number before I finished dinner.
I'm inside a panel half the day. Whoever picks up first gets the job, and it stopped being the other guy.
I used to answer the phone straight through dinner. Now I read the texts after and call back the ones that matter.
First year, no crew, no money for a receptionist. This was the closest thing I could afford and it hasn't dropped one yet.